Privacy Policy

Effective Date: 11 August 2026
Last Updated: 11 August 2026

1. Introduction

Welcome to GS Tricho Derma Clinic (“GS Tricho Derma Clinic”, “we”, “us”, or “our”).

GS Tricho Derma Clinic is a healthcare brand operated by GO MEDICAL EQUIPMENTS LLP (“Company”). This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or use our website: https://gstrichodermaclinic.com/

This Privacy Policy applies to information collected through our website, including information submitted through contact forms, appointment/enquiry forms, telephone calls, email communications and other interactions initiated through the website.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

2. About the Business

Legal Entity: GO MEDICAL EQUIPMENTS LLP
Brand: GS Tricho Derma Clinic
Website: https://gstrichodermaclinic.com/

Registered/Business Contact Address:

2nd Floor, Vrindavan Plaza, Deshrakshak Chauk, Laksar Road, Above Domino’s, Haridwar, Uttarakhand – 249401, India.

Email: gstrichoofficial@gmail.com
Phone: +91 76685 49588

GS Tricho Derma Clinic provides healthcare and cosmetic dermatology-related consultation and clinic services, including hair and skin related services offered at the clinic.

3. Information We Collect

Depending on how you interact with our website and clinic, we may collect the following categories of information.

3.1 Information You Provide Directly

When you contact us, request an appointment, submit an enquiry or communicate with us, we may collect:

Full name
Mobile/telephone number
Email address
Appointment date or preferred appointment time
Service or treatment you are enquiring about
Information included in your enquiry or message
Other information that you voluntarily provide to us

Please do not submit unnecessary sensitive personal information through general website forms.

3.2 Information Related to Healthcare Enquiries

If you voluntarily provide information relating to a hair, skin or other healthcare concern while making an enquiry or appointment, we may process that information only to the extent reasonably necessary to respond to your enquiry, coordinate an appointment or provide/arrange the requested clinic service.

We do not ask visitors to provide medical information through the website unless it is reasonably necessary for the relevant enquiry or service.

3.3 Technical Information

When you visit our website, certain technical information may be automatically collected by our website infrastructure or third-party services, depending on the technologies currently enabled on the website.

This may include:

IP address
Browser type and version
Device type
Operating system
Approximate geographic information derived from technical data
Pages visited
Referring website
Date and time of website access
General website usage information
Technical logs and security information

This information may be used for website security, troubleshooting, analytics and improving website performance.

4. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

Responding to enquiries and requests.
Scheduling and managing appointments.
Communicating with you regarding your enquiry or appointment.
Providing information about our clinic and available services.
Providing customer support.
Improving our website, services and user experience.
Maintaining business and administrative records.
Preventing fraud, misuse, spam and unauthorized activity.
Protecting the security and integrity of our website and systems.
Complying with applicable legal, regulatory and accounting requirements.
Measuring website and advertising performance where applicable.
Managing and improving our marketing activities in accordance with applicable laws and platform policies.

We do not use personal information for purposes unrelated to the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. Healthcare and Medical Information

GS Tricho Derma Clinic respects the sensitive nature of healthcare-related information.

If you voluntarily provide information about a medical, dermatological, hair or skin concern, we will use such information only for legitimate purposes connected with your enquiry, appointment, consultation, treatment coordination, customer support or other applicable healthcare-related services.

We recommend that you do not provide highly sensitive medical information through a general website contact form unless specifically requested or necessary.

Healthcare information may be subject to additional legal, professional and confidentiality requirements applicable to the services provided by the clinic.

6. Appointment and Enquiry Information

When you submit an appointment or enquiry request, the information provided may be used by our authorized staff to:

Contact you;
Confirm your appointment;
Respond to your enquiry;
Provide relevant information about clinic services;
Reschedule or cancel appointments when requested;
Provide customer support.

Submitting an online appointment request does not necessarily constitute a confirmed medical appointment. An appointment may require confirmation by the clinic.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure proper website functionality, improve performance, understand website usage and, where applicable, measure advertising effectiveness.

Cookies may be used for purposes such as:

Essential website functionality;
Security;
Website performance;
Analytics;
Remembering preferences;
Measuring marketing or advertising performance.

The exact cookies and technologies used may change as the website and its services are updated.

You may control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Google and Advertising Technologies

We may use third-party advertising, analytics or measurement technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing campaigns.

Where applicable, these services may collect information such as:

Website visits;
Page interactions;
Device and browser information;
Approximate location;
Advertising interaction information;
Technical identifiers.

We do not intentionally use advertising technologies to collect or infer sensitive medical information for personalized advertising purposes.

Healthcare-related advertising is subject to additional restrictions imposed by advertising platforms and applicable laws. We aim to configure our advertising and measurement activities consistently with those requirements.

Third-party services may process information according to their own privacy policies and terms.

9. Third-Party Service Providers

We may use trusted third-party service providers to support our business and website operations.

Depending on the services actually used by us, these providers may include:

Website hosting providers;
Website maintenance and technology providers;
Communication and email providers;
Appointment or enquiry management providers;
Analytics providers;
Advertising measurement providers;
Security and spam-prevention providers;
Payment/service providers, where applicable.

Such providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We do not sell customers’ personal information as a standalone commercial product.

10. Sharing of Information

We may disclose personal information when reasonably necessary for legitimate business purposes, including:

Authorized Employees and Staff

Information may be accessible to authorized personnel who need it to respond to enquiries, manage appointments or provide customer support.

Service Providers

We may share necessary information with service providers assisting us with website, communication, technology, analytics, security or business operations.

Legal and Regulatory Authorities

We may disclose information when required by applicable law, legal process, court order, governmental authority or regulatory requirement.

Business Protection

We may disclose information when reasonably necessary to protect our legal rights, property, users, website or business against fraud, abuse, security threats or other unlawful activity.

We do not disclose personal information to unrelated third parties for their independent marketing purposes unless permitted by applicable law and with any consent required by law.

11. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

These measures may include:

Restricting access to authorized personnel;
Using appropriate access controls;
Maintaining reasonable website and system security;
Using secure communication technologies where appropriate;
Monitoring for unauthorized activity;
Taking reasonable measures to prevent data misuse.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Responding to enquiries;
Managing appointments;
Providing services;
Maintaining business records;
Resolving disputes;
Preventing fraud or misuse;
Complying with legal, regulatory or accounting obligations.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.

13. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

Request information about personal data we hold about you;
Request correction of inaccurate information;
Request deletion of information where legally applicable;
Withdraw consent where processing is based on consent;
Ask questions about how your information is used;
Raise a privacy-related complaint or concern.

Some requests may be subject to legal, regulatory, contractual or legitimate business limitations.

To exercise a privacy-related right or make a request, contact us using the details provided in the Contact Us section below.

14. Children’s Privacy

Our website is intended for general use and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children through general website forms without appropriate involvement or authorization of a parent, guardian or other person where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

15. External Links

Our website may contain links to third-party websites, social media platforms, maps, communication services or other external websites.

When you visit a third-party website or service through a link on our website, that third party’s privacy policy and terms may apply.

We are not responsible for the privacy practices, security or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Social Media

Our website may provide links to social media profiles or platforms associated with GS Tricho Derma Clinic.

Interaction with those platforms may allow the relevant platform to collect information according to its own policies.

We recommend reviewing the privacy settings and privacy policies of the relevant social media platform before interacting with it.

17. Communications

If you provide your phone number, email address or other contact information, we may contact you regarding:

Your enquiry;
Appointment confirmation;
Appointment changes;
Service-related communication;
Customer support;
Other communications reasonably related to your interaction with the clinic.

Where required by applicable law, marketing communications will be subject to appropriate consent and opt-out requirements.

You may request that we stop sending non-essential marketing communications by contacting us.

18. Data Accuracy

We request that you provide accurate and current information when submitting an enquiry or appointment request.

If you believe that information provided to us is inaccurate or outdated, you may contact us and request correction where applicable.

19. Data Transfers and Processing

Your information may be processed or stored using service providers whose infrastructure may be located in India or other jurisdictions, depending on the services used by the Company.

Where personal information is transferred or processed outside the location in which it was originally collected, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services;
Changes to our website;
Changes to technology;
Changes to applicable laws or regulations;
Changes to our data-processing practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

21. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below.

GO MEDICAL EQUIPMENTS LLP
Brand: GS Tricho Derma Clinic

Address:
2nd Floor, Vrindavan Plaza, Deshrakshak Chauk, Laksar Road, Above Domino’s,
Haridwar, Uttarakhand – 249401, India

Email: gstrichoofficial@gmail.com
Phone: +91 76685 49588

Website: https://gstrichodermaclinic.com/

22. Consent and Acknowledgement

By using our website, submitting an enquiry or voluntarily providing personal information to GS Tricho Derma Clinic, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.

Where applicable law requires specific consent for a particular processing activity, such consent will be obtained separately.